An item I've purchased has reduced in price, can I have the difference refunded?

Unfortunately not. We're really sorry if you've narrowly missed out on one of our discounts or promotions on this occasion, however, the price you pay for an item is always right at the time of purchase.

Here at Carvela, we regularly host promotions that are either site-wide or exclusive to our email subscribers. To ensure you always know when the latest promotion is, sign up to our weekly emails at the bottom of the page here.

Please note:
 The above does not affect the statutory rights you have as a consumer e.g. the general right to return most online purchases under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.