Do You Deliver To The US?

Absolutely! We know Carvela has fans all around the world, so yes — we do offer international delivery, including to the United States.

Please note that all orders are shipped directly from our UK warehouse. Before placing your order, please review the customs information below, as import charges may apply when your parcel arrives in the US.

Currency Information

All orders are processed in Pounds Sterling (GBP £).

Can I Amend My International Address After Purchase?

Please double-check your shipping address at checkout, as we’re unable to make changes once your order has been dispatched from our warehouse.

Customs Charges for Countries Outside the EU

When ordering from outside the EU, you may be required to pay customs or import duties once your parcel arrives in your destination country. These fees must be paid directly to the courier or customs office to receive your order.

Please note:

• You are responsible for any courier fees, import charges, customs fees, and local sales taxes.
• To get an estimate of these charges, we recommend contacting your local customs office before placing your order.
• Unfortunately, we can’t predict or control these fees.

Higher Import Duties in Some Countries

Some destinations, including Canada, Mexico, and Puerto Rico, may incur higher import taxes and duties.

If you refuse the delivery or fail to pay the required customs or courier fees, we may deduct the cost of returning the parcel to the UK — including any unpaid taxes or duties — from your refund.

Will VAT Be Charged on International Deliveries?

All prices displayed on our website include VAT (where applicable) or any required local sales tax for your delivery country. These rates vary by country, but our displayed prices will remain the same due to various supply chain factors.

Delivery Carrier

We want you to feel confident about your order, so all international orders are shipped via tracked services.

Orders to the United States are delivered by DHL.

Depending on your country, a local courier (such as UPS) may complete the final delivery.

Delivery Timeframe

We aim to deliver your order within 5-7 business days.

How Can I Track My International Order?

Once your order is dispatched, you’ll receive a tracking link via email so you can follow your parcel’s progress.

Track your order directly with DHL here 

Please check the courier’s website for the latest updates, including any possible local area delays.

Remote Areas

If you live in a remote area, your parcel may be passed to a local delivery service to complete the final delivery.

If this happens, we’ll send you an email notification with any updated tracking details.

Delivery Restrictions

Please note, due to courier restrictions, we are unable to deliver to:

• Military bases
• PO Box addresses