Can I make changes to my carvela.com order?

We're super quick at packing your order which means once you've hit the 'Place Order' button, we can’t change an order. That includes changing:

  • Delivery addresses*
  • Email addresses 
  • Change of size
  • Change of colour
  • Adding an item
  • Removing an item

You can’t cancel or amend your order once it’s been placed, but you can return the order to us for a full refund (including postage) with our FREE UK returns options here.

*If you have placed an order to an unreachable address, you will need to contact us asap with your full name, email address, order number, and correct shipping address and we attempt to get this changed or organise a return with the courier. Just FYI - this can’t always be guaranteed sadly. But we’ll do our best!