Why can’t I select ‘Click and Collect’ delivery to a Carvela/Kurt Geiger store?

Only items that are available within our warehouse are available for our store Click and Collect delivery service. If you can’t see it as a delivery option at checkout, one or more of the items in your basket could be out of stock in our warehouse sadly.
Occasionally, we source items from our stores to fulfil online orders, so this is why the items could appear as available to buy on our website, but they’re not available for store Click and Collect delivery.