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  1. Carvela
  2. Click and Collect

What do I need to take with me when I collect my order?

Take your email/text notification that the order is ready to collect and proof of ID (i.e. a driving licence, passport, utility bill, credit/debit card). The store may also ask to see your order confirmation email – so have that ready too. Easy!

Articles in this section

  • Which stores offer the Click and Collect service?
  • How long will my order take to arrive in store?
  • How do I return my Click & Collect order?
  • Why can’t I select ‘Click and Collect’ delivery to a Carvela/Kurt Geiger store?
  • Can I change my chosen Click and Collect store once I’ve placed my order?
  • How will I know when my Click and Collect order is ready to pick up?
  • What do I need to take with me when I collect my order?
  • Can someone else pick my Click and Collect order up for me?
  • How long do I have to collect my order?

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