Please note that deliveries may be subject to courier delays over busy periods. Please check your tracking for real-time courier updates.
Check the address carefully when placing the order as any errors can cause delays with your order. Postage charges are non-refundable in the event an error has been made.
Weather Delays - Deliveries may be delayed due to bad weather across the country. Please check your tracking for real-time updates. Deliveries are made subject to weather conditions, local courier or transport delays.
Delivery Options and Services
Deliveries in the UK may be made any time between 8.00am and 9.00pm, Monday-Saturday. Please make sure we can access your delivery address easily during these times.
If you’re out when we call, our couriers will attempt delivery to a secure location or leave the parcel with a friendly (we hope!) neighbour. We strongly advise you to manage these preferences yourself to avoid any issues - details of how to do this can be found here.
| Delivery Service | Details | Cost | Areas Available |
|
Carvela/Kurt Geiger store Click & Collect |
Collect from a Carvela or Kurt Geiger Freestanding store. Subject to availability. Participating stores only. Delivery within 1-2 working days. Delivered Monday-Friday only. Excludes Bank Holidays. |
Free | UK Mainland |
|
EVRi Parcelshop Click & Collect |
Collect from chosen EVRi Parcelshop. Delivery within 1-2 working days. Delivery Monday-Friday only. Excluding bank holidays. Full info can be found here. |
£2.95 | UK Mainland only |
| Standard |
Delivery within 4 days. Delivery Monday-Saturday only. Excluding Sundays and Bank Holidays. Deliveries to the Highlands & Islands & the Channel Islands may take longer. |
£3.95 | UK Mainland, Northern Ireland |
| UK Mainland Next Working Day |
For delivery Monday-Friday. Orders must be placed by 5pm the previous working day. Excluding bank holidays. |
£6.95 | UK Mainland, Northern Ireland |
| Saturday |
Orders must be placed by 12 noon (GMT) the previous working day. If a public holiday falls on a Friday, this service may not be available.* |
£8.95 | UK Mainland, Northern Ireland |