Popular FAQs
FAQs Topics
Click and Collect
- Which stores offer the Click and Collect service?
- How long will my order take to arrive in store?
- How do I return my Click & Collect order?
- Why can’t I select ‘Click and Collect’ delivery to a Carvela/Kurt Geiger store?
- Can I change my chosen Click and Collect store once I’ve placed my order?
- How will I know when my Click and Collect order is ready to pick up?
Promotions & Offers
- Do you offer Refer a Friend discount?
- I referred a friend and haven’t received my code yet, why is this?
- Do you offer NHS discount?
- Do you offer Student Discount?
- I didn’t get my welcome discount code – what happened?
- I forgot to add my promotional code before I confirmed my order, can the discount still be applied?