Terms & Conditions for Carvela Promotional Codes

10% Welcome code offer

Sign up to receive emails for the latest exclusives and enjoy 10% off your first full-price order.

  • Eligible on full-price items only. Sale/promotional items are excluded from this offer.
  • Code is valid for 3 months from the date the email is received and is valid online at www.carvela.com only.
  • Code is only redeemable once and linked directly to your email address.
  • Must add code at basket, as discount codes cannot be added retrospectively or show your email in-store.
  • Excludes purchases of gift cards.
  • This offer is not exchangeable for cash and is not to be used in conjunction with any other offer, discount or promotion.
  • Code cannot be redeemed against delivery costs.
  • One code per customer, one use only.
  • In the event of a return of goods purchased using the promotion code, refunds will be credited to the original amount paid and to the original method of payment.
  • Any promotional discount applies to the original purchase only and if returned, is not valid for any subsequent purchases.

  • Carvela reserves the right to amend the terms and conditions of this promotion at any time and to take the appropriate action including cancellation of the offer if it deems such action necessary.
  • You can unsubscribe from our marketing emails at any time. For details on how to do this please click here.

Details of our Privacy Policy can be found here.

Club Carvela Birthday Code

  • 25% off full price items on carvela.com and in Carvela stores with valid email. Please click here for further details on how to redeem in-store.
  • Please ensure you have updated your birthday on your Carvela account.

  • Your gift will be emailed on your birthday but to ensure you receive this, please ensure your birthday has been entered into your account information at least 7 days before the date.

  • We are only able to issue birthday codes for birthdays in the future and are unable to backdate these or apply them retrospectively.

  • Only one birthday gift will be sent per customer in a 365-day period.

  • Birthday codes cannot be used on items that are in sale/offers. 

Club Carvela Monthly Competitions

As a member of Club Carvela, each month you shop with us online or in-store, you will be automatically entered into our giveaway to win a pair of Carvela shoes or bag of your choice.

The first draw is scheduled for the 1st of November for purchases made between the 1st to the 31st of October 2023.

Terms and Conditions for winners

  • The randomly selected winner will receive an email from Club Carvela on the 1st of each month indicating what they have won which will either be a free bag or pair of shoes.
  • The email will contain a code which will be valid to use on carvela.com only.
  • One code per customer, one use only. Maximum value of £250.
  • The code will be valid for 30 days and can be used on Full Price or Sale items.
  • If you do not wish to participate in the monthly competitions, you can unsubscribe from our newsletter at any time.
  • In the event of a return, codes cannot be reissued unless item is faulty.

In addition - the following terms and conditions also apply to promotion codes received in emails from Carvela.

Here’s the legal stuff:

• One code per customer, one use only.
• Exclusions may apply such as sale items- please refer to the email for details.
• The code is valid online at www.carvela.com

• Exclusions may apply such as sale items- please refer to the email for details.

• Expiry dates and offers may vary.
• In the event of a return of goods purchased using the promotion code, refunds will be credited to the original amount paid and to the original method of payment.
• Any promotional discount applies to the original purchase only and if returned, is not valid for any subsequent purchases.
• This offer is not applicable to any delivery services available online or in store.
• This offer is not exchangeable for cash and is not to be used in conjunction with any other offer, discount or promotion.

• Carvela reserves the right to amend the terms and conditions of this promotion at any time and to take the appropriate action including cancellation of the offer if it deems such action necessary.