What is an E-Receipt?
An E-Receipt is a digital version of your receipt, sent to your email address after purchase.
A Carvela team member will enter your email at the time of purchase—please ensure your details are correct, as we cannot amend this once the sale is complete.
Your E-Receipt should arrive in your inbox within 2 hours of your purchase. If you don’t see it, please check your junk or spam folder.
Marketing Preferences & Club Carvela Benefits
When receiving an E-Receipt, you will have the option to opt out of marketing emails. However, please note that this will also include Club Carvela offers.
If you are a Club Carvela member, please check if you still wish to receive these exclusive offers before unsubscribing.
Once unsubscribed, you will no longer receive any Club Carvela benefits.
I Prefer a Paper Receipt – Can I Request One Instead?
Yes! If you would prefer a physical till receipt, you can request one at the time of your transaction.