Can I Pay with Klarna In-Store?
Yes! You can now use Klarna to pay in our UK Carvela standalone stores and outlets.
Klarna is not available for:
- Carvela and Kurt Geiger stores in ROI
- Concession stores
- Shoeaholics
- Steve Madden
How Does Klarna Work In-Store?
To pay with Klarna in-store:
- Open the Klarna App and generate a single-use virtual card for Carvela.
- Add the Klarna card to Apple Pay or Google Pay.
- Use it as a tap-to-pay card at checkout.
Payment limits:
- Minimum spend: £30
- Maximum spend: Varies per customer (each new purchase is evaluated by Klarna to ensure safe spending practices).

How Does Klarna’s 'Pay in 3' Work?
Klarna’s Pay in 3 lets you split your purchase into 3 interest-free payments:
- 1st payment: At checkout
- 2nd payment: Automatically in 30 days
- 3rd payment: Automatically in 60 days
No interest, no fees (as long as payments are made on time)!

How Do Klarna Refunds Work?
If you need a refund, simply tap the Klarna virtual card in your wallet.
Once the store processes your return, Klarna will:
Update your payment schedule
Refund any completed payments if applicable
Important refund info:
- It may take 5-7 days for the refund to appear in your account.
- If your original Klarna virtual card is no longer available, the refund can be issued to another card.
- You are still responsible for any remaining Klarna payments, and must use the refunded amount to settle any outstanding balance.
Am I Eligible for Klarna?
Available to UK residents aged 18+.
Klarna assesses each purchase with a soft search, which won’t affect your credit score.
Klarna’s Pay in 3 / Pay in 30 Days are unregulated credit agreements. Borrow responsibly—late or missed payments may affect your financial status and credit eligibility.
Managing Your Klarna Payments
🖥 Online & in the Klarna App – track purchases, make payments, and manage your account.
💬 Need help? Klarna offers 24/7 customer support.
🔗 Download the Klarna App: https://www.klarna.com/app
🔗 Log in to Klarna online: https://app.klarna.com/login
🔗 Klarna Customer Service (24/7): https://www.klarna.com/uk/customer-service/
📞 Chat with Klarna: +44 (0)808 189 333